Data Centre Services UK
Tier 3 enterprise-grade data centre based in Wales, UK
Whatever your requirements or size, our world-class UK-based data centre provides bespoke services to help get you up and running, support your live operations and help optimise what matters the most to your business
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Design & Build
At Vantage Data Centers CWL1, we provide complimentary design services to help you design and layout your data centre. For customers who need a few racks of colocation, we can help plan cable routes, footprint layouts, connectivity solutions and optimise power densities and cooling. For customers seeking a bespoke data hall, we’ll work with you on every aspect of the design, space planning and fitment to create a dedicated space exactly to your specification. And for our largest customers, we will collaborate to give you hyperscale solutions top to bottom. In all cases, we can do as much or as little as you want, including modular designs, working with your people and your supply partners to design your ideal solution. Tell us about your project!
Supply & Install
We can supply and fit all the items that make up a data centre. In some cases, we’ll have stock on-site and if your requirement is unusual or bespoke, we’ll likely be able to cover it from our broad range of supply partners or from yours if you prefer. Common supply items include:
- Cable Support
- Power Connections
- Cross Connects
- Structured Cabling
- Security Fitments (e.g. CCTV)
- Specialist Cooling (for higher densities)
You will benefit from all sorts of assistance to help you operate your IT equipment at the data centre. With a 24 / 7 / 365 team of data centre engineers, we are always available to help and can often save you a trip to the data centre. Our services include:
- Remote Hands
- Offload & Position
- Rack & Stack
- Cable Replacement
- Media Handling
- Asset Tagging
- PAT Testing
We don’t just provide data centre space, we also support our customers with a broad range of office facilities and car parking at each location. For occasional use, there are chill-out rooms with catering facilities and meeting rooms for hire. For customers with larger operations or permanent staff at the site, we can custom build offices, storage facilities, laboratory, staging and demonstration suites. Our data centre also houses larger conference rooms that can be used for events and bespoke catering and escorted site tours can be provided on request.
Service Management & Migration
We operate a 24/7 service desk as a point of contact for customer queries and assistance. All calls are logged and collated into a monthly service report along with SLA data, building management and security access data. Larger customers will additionally have a full managed data centre service with dedicated service managers and account managers and the option of conducting monthly or quarterly service reviews.
Other Key Features
- Built to tier 3 standards
- Modular construction model
- One of the most efficient data centres in the UK, with low Power Usage Effectiveness (PUE)
- 148MW+ of upgradeable power availability
- Agile delivery, amongst the fastest in the UK
- Scale up or down as your business needs change
- Full suite of carrier-neutral connectivity solutions
- Access to our Cloud Gateway to connect with key cloud providers including Azure, AWS, Google, IBM and more
Our UK-based data centre is based near Cardiff. Being “out-of-town” provides benefits such as the ability to scale, heightened security, lower costs and lower environmental risk whilst still providing ease of access.
From service commencement and onboarding to whole-of-life services, Vantage Data Centers is committed to customer service excellence. Our dedicated, 24/7 customer service and business support team is further evidence of the value we place on every single customer. You will benefit from:
- Provision of a customer service guide, detailing the onboarding process, how your environment will be managed and key contacts and escalation point
- Monthly customer service reporting
- Scheduled customer service reviews at a frequency that suits you
- Customer satisfaction surveys to identify opportunities for continuous improvement
- A nominated account manager
- Customer service desk, available 24/7
- A dedicated customer service line
Explore our other services
Choose from a range of colocation or bespoke private data hall options, scalable from 1-10 racks to 1,000+.
The Cardiff campus features all the space, power and cooling capacity required to support the most demanding of HPC environments.
Vantage is truly carrier agnostic and offers a range of connectivity options including public Cloud, London connectivity, and bespoke fibre.