Our campus is home to a broad range of customers, ranging from global enterprises through national enterprise to smaller, regional businesses. We put our customers at the heart of everything we do and provide unparalleled support and solutions.
Enterprise & Public Sector
Enterprises and Public Sector organisations will find large customised data halls or highly secure colocation within our data centre campus, in a highly compliant multi-accredited environment that has diverse connectivity options. Vast improvements in latency and the falling costs of bandwidth make it viable to take advantage of Vantage CWL1’s optimum geographic location and high security to locate their assets and data. In addition, our team has years of earned experience working with enterprises and public sector organisations and are familiar with the details and complexities of delivering projects to the high standards expected.
Small & Medium Enterprises
We are continually building shared colocation space which is always available and ideal for smaller requirements down to a single rack. SME’s have the choice of dealing directly with us for space and power only or via one of our many sales partners who can provide a value-added service that has all the bases covered. Many SME’s seeking an out of town location or with a preference to host in the Western UK have enjoyed using our World-Class facilities to enable their growth today and in the future.
Wholesale & System Integrators
We have been working with Wholesalers and System integrators from the start. Today IBM, CGI, BT, WIPRO and Infosys are amongst those who have invested heavily into our highly flexible model, attracted by the scope to make the location ‘their own’ and to build new data halls quickly to any desired specification. We work closely with System Integrators providing in-depth tours, operational assistance, and proposal support.
SI’s can locate their staff within our campus and being a white label facility, can nominate the data centre into their portfolio, secure in the knowledge that near unlimited space and power make it safe to invest in the partnership. We focus solely on power, space and cooling leaving integrators free to deploy their value add with no overlap. We are confident that we are simply the best data centre company for SI’s to work with.
Managed Service Providers
At Vantage Data Centers, we understand the valuable role that Managed Service Providers play as their customers’ trusted advisors. From the very start of operations in CWL1 data centre, Vantage has supported MSPs to nurture trust with their customers, differentiate their offer and develop profitable new areas of business.
Interested in working with us to accelerate your growth? Get in touch today.
Our partners include:
- Cloud integrators
- Service providers
- Value-added resellers
- Digital specialists
Customers are at the heart of everything that we do. From service commencement, on-boarding and through-life service, Vantage Data Centers commits to Service Excellence and complete Customer satisfaction.
You will benefit from a dedicated 24/7 Customer Service and Business Support team. At Vantage Data Centers, we value every customer and deliver the following to demonstrate this:
- Provision of Customer Service Guide detailing on-boarding process, how the Customer environment will be managed, key contacts and escalation points
- Monthly Customer Service reporting
- Customer Service Reviews at frequency to suit client
- Customer satisfaction surveys for continual service improvement
- Nominated Account Manager
- Dedicated Customer Service Line: +44 (0)1633 674500
- 24 / 7 Availability of Customer Service Desk